Advertise With Us

If you'd like to advertise on this site or set up marketing partnerships with any of the Madison Square Garden properties, please e-mail us at:advertising@thegarden.com.

FAQ'S

We may have already answered your question...view a list of Frequently Asked Questions here.

If you still have questions, please email Madison Square Garden atfeedback.msg@thegarden.com. Please include a phone number where you can be reached to ensure that your email is responded to in a timely manner.


Advertise With Us

If you'd like to advertise on this site or set up marketing partnerships with any of the Madison Square Garden properties, please e-mail us at:advertising@thegarden.com.

FAQ'S

We may have already answered your question...view a list of Frequently Asked Questions here.

If you still have questions, please email Madison Square Garden atfeedback.msg@thegarden.com. Please include a phone number where you can be reached to ensure that your email is responded to in a timely manner.

hdr-general-info

Contact Us

Box Office:

175 N. State Street
Chicago, IL 60601

Box Office Hours:

Monday - Friday: 12:00pm - 6:00pm
To order tickets via phone or internet please contact Ticketmaster at: 800.745.3000 OR ticketmaster.com

*Please click here to view detailed Box Office hours for event days and on sales.

 

 

 

 

 

Administration Office:

175 N. State Street
Chicago, IL 60601
312.462.6300 (phone)
312.462.6364 (fax)

Guest Relations : 212-465-6225
Disabled Services : 888-609-7599

THEATRE POLICIES

Cameras and Recording Devices

Video cameras, monopods, tripods, audio recording devices and cameras with telephoto lenses, including SLR's, are not permitted inside The Chicago Theatre at any time.  This policy is strictly enforced.  You may bring in a disposable or 35mm camera (with no zoom or telephoto lens), however, for some events, cameras of any type and/or flash photography may be prohibited.

Bag Check

For the comfort, safety and security of all patrons, backpacks and other large bags are not allowed in to the auditorium. All such items must be checked. Smaller purses are allowed into the auditorium. Coats and bags can be checked for $2 per item.

Smoking

By law, smoking in all areas of The Chicago Theatre is prohibited. You may smoke outside the theatre building: your ticket must be scanned out for re-entry into the theatre.

Refreshments

The Chicago Theatre offers a full selection of premium liquors, wines, beer, juice, bottled water, soft drinks and snacks. Our full service bars are open prior to every performance and during all intermissions.

The policy for taking food or beverage into the auditorium may vary from show to show. Please ask your bartender or an usher about the evening's policy. Outside food and beverages are not allowed into the theatre.

Late Seating

Ushers will heed the artists' requirements, and will time late seating to minimize disruption to the theatre experience of patrons who are already seated for a performance.

Chicago Tour
MSG_TMVerifiedTickets_300x100_2